Acceptance / Order Requirements:
Signed copy of proposal.
50% deposit on jobs over $500. (Jobs less than $500 will be billed on completion.)
Any special terms must go through the owner, Steve Caldwell.
We accept:
Visa, MasterCard and Discover cards, check or cash. We do not accept American Express.
How much does an awning cost?
Price depends on many variables such as style, size, fabric type, and valance styles. If you know the approximate size and style awning you'd like, we can give you a rough estimate by phone. If you have plans or a drawing, please email or fax it to us and we can quote a price for you. For a firm price we often need to see the location. Call to set up an appointment for a free estimate.
Are your estimates really free?
Yes. Estimates have always been and will continue to be a free service to our potential customers.
How do I know if awnings will look good on my home/business?
We can provide a visual aid for you (See our Rendering information). also free of charge.
Do you have a showroom?
Yes. We have a showroom at our location as well as our online photo galleries. You're welcome to stop by to view our example awnings, ask questions, flip through fabric sample books and even take fabric swatches home with you.
Do you travel outside of Tulsa?
Yes. Our work is all over Oklahoma and the surrounding states.
Do you sell aluminum awnings?
Our frames are made of aluminum and are dressed with acrylic ("canvas") or vinyl fabrics. We do not make completely aluminum awnings. We are able to order and install aluminum patio covers for some commercial applications. Please call to inquire.
Do you sell wood awnings?
Do you sell copper awnings?
No.
Are the awnings already made?
Do you have any in stock?
No. Every awning is custom-made.
Do you re-cover existing awnings?
Yes. We will measure your existing frame and give you a price for a new fabric cover. Please call to schedule an appointment or call with dimensions.
What if my awning needs to be repaired?
On all repairs, we will need to visually assess the damages. Please call to set up an appointment. If daylight is visible through the fabric or if the fabric is falling apart, it is probably too old to repair and needs to be replaced.
Since repairs are often dirty, we prefer to set aside about two days every couple months specifically for repairs. Call us and we’ll set up the best time to remove, repair and reinstall your awnings with the least down-time.
Do you repair pool covers or tents?
No. We do not service very large vinyl items such as pool covers, tarps, or tents. We recommend finding a company with a long-neck sewing machine.
How long will it take to make my awnings?
Our typical lead-time is 4 weeks from acceptance to installation. During the summer season the lead time increases depending on our work load. The approximate time frame will be noted on your proposal.
Can I install my own awning?
Yes. You may choose to install your own awning.
How long does an awning last?
The acrylic ("canvas") fabrics we use are warranted for at least 5 years (vinyls 8-10 years). With proper care and cleaning, they should last much longer. The typical life for Sunbrella fabric is 8-12 years depending on the location. Our frames are built to last a lifetime and are also warranted by Awnings of Tulsa for 5 years.
Do I need to remove my awnings for the winter?
No, it is usually not necessary.
Can awnings handle harsh weather?
Our awnings are built to withstand the typical wind, rain, and snow loads of Oklahoma. In over 20 year history we have had just a few awnings collapse due to the weight of excessive ice or snow.
Retractable awnings can be damaged if left out in strong winds or rain. Retractable awnings are for shade purposes only and should not be left out in strong winds, rain or snow.
Do you match the thread to the fabric color?
We use black, white, and several shades of beige thread - whichever is the closest match to the fabric. We do not use colored threads (blue, green, burgundy, etc.) because the color fades in under 2 years. We guarantee our work for 5 years and we expect our awnings to look their best for the full 5 years and beyond.
Do you require a deposit?
On jobs over $500.00, we require a 50% deposit along with a signed copy of your quote.
Do you have any discounts?
We provide a discount during the winter season - approximately November through February.
Can I add a logo, graphics or lettering to my awning?
Yes. We have many options for graphics. See our Graphics section.
Can I add decorative end brackets or support posts?
Yes. We are able to provide ornamental iron braces, stands and spearheads to customize your awning however you like it. Many styles are available.
Do I need to clean my awnings?
How often do I need to clean?
Yes. Simple maintenance is important to keep your awning looking great and lasting years longer than its 5 year warranty. We recommending cleaning your awnings 4-5 times per year to prevent build-up of dirt, pollen, etc. (See the Care and Cleaning section) .
What if I have a unique project?
We have done many specialty projects and are always ready for unique ideas. Fax or email your drawing, sketch or idea to us and we will let you know what we can do for you. Or, call to set up an appointment to have someone come out and discuss the project with you at your home or jobsite.
Feel free to call or email with any other questions.
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