Awnings of Tulsa, Inc. provides a limited warranty on our products for a period of 5 years beginning on the date of installation. Our warranty includes: new framework, heat welded fabric seams, sewing of fabric, attachment of fabric to framework and original installation by our crew. If we are at fault for the failure of those items, we will correct or repair it at no charge.
Our warranty does not cover: repairs, digitally printed graphics, failure to maintain, misuse, abuse, vandalism, animal damage, installation by others, failure of the structure the awning is attached to, damage from severe weather, acts of God, nature or other reasons beyond our control. It does not cover damage or wear to retractable awnings, exterior drop shades, non-fixed shades or curtain products used in all-weather conditions.
Many fabric manufacturers warranty their fabrics for greater than 5 years. In these cases we will evaluate the problem and contact our supplier to obtain replacement fabric. Fabric warranty claims do not include labor.
Retractable awning hardware and motors are covered under the specific manufacturer's warranty.
We make no other warranties, expressed or implied, of any kind whatsoever.